Shipping policy

Thank you for shopping with [LUZAHOODIE]. Below you’ll find important information about our shipping process.

Processing Time

All orders are processed within [5days to 6 days ] after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We appreciate your patience.

Shipping Rates & Delivery Times

Shipping charges and estimated delivery times are displayed at checkout and vary based on your location and selected shipping method.

Estimated delivery time:

Standard Shipping: [8 to 9 business days ]
Express Shipping: { 10 to 11 business days ]

Please note that delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

Shipping Locations

We currently ship to [united state to international].
If you do not see your location available at checkout, please contact us at [

sf737420@gmail.com].

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.

Customs, Duties & Taxes

[LUZAHOODIE] is not responsible for customs fees, duties, or taxes applied to your order. These charges are the customer’s responsibility.

Lost or Delayed Shipments

We are not responsible for delays caused by the shipping carrier. If your package is marked as delivered but not received, please contact the carrier directly or reach out to us for assistance.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.